HR Field Specialist (Hub Based)

About Bosta

Founded in 2017, Bosta is a pioneering provider of overnight delivery services tailored to e-commerce enterprises in Egypt. Our expertise lies in integrating technology to empower businesses by revolutionizing the logistics sector with comprehensive and seamless delivery solutions.

We leverage state-of-the-art technology to facilitate rapid order deliveries, enabling businesses to track shipments, engage with couriers, and monitor orders within a unified system.

Role Overview

This position entails managing workforce hiring for designated hubs and sorting centers, aligning with the operational plan and adapting efficiently to demand surges. The specialist will collaborate with the central workforce department and adhere to approved vendor partnerships to secure timely recruitment and sufficient staffing.

Key duties include overseeing employee onboarding, registration, deployment, and offboarding. Serving as the primary workforce liaison for Hub Managers, the role involves addressing workforce concerns, managing employee relations including grievances, disciplinary proceedings, and workplace investigations.

Ensuring adherence to company policies, labor laws, and workforce guidelines across allocated facilities is essential. The specialist will monitor vendor workforce performance concerning attendance, discipline, and compliance standards, conduct workforce audits, and maintain precise employee files and HR records.

Workforce metrics such as hiring progress, turnover, absenteeism, and disciplinary data must be tracked and reported. Identifying operational workforce risks and proposing corrective measures are critical responsibilities.

Required Qualifications

• Bachelor's degree in Business Administration, Human Resources, or a related discipline.
• Between 1 to 3 years of experience in HR operations, recruitment coordination, or managing outsourced workforce in labor-intensive industries.
• Competency in Microsoft Excel and workforce tracking platforms.
• Effective coordination and stakeholder engagement skills, particularly with operations teams.
• Strong analytical ability to monitor and report on headcount, attendance, and vendor performance.
• Exceptional organizational skills, responsiveness, and the capability to operate under pressure in fast-paced settings.

Additional Information

We appreciate your interest in joining Bosta. Our recruitment process is designed to select candidates best suited for both the company and the individuals. Patience throughout the selection stages is valued.

We may employ artificial intelligence tools to aid in application review, resume analysis, and candidate assessment; however, human judgment governs final hiring decisions. Candidates seeking details on data processing practices are encouraged to inquire further.