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About Haus of Chain and Jampacked Agency

Haus of Chain approaches recruitment with a focus on actual marketing impact rather than just CV credentials. In partnership with Jampacked, a female-led creative and performance agency based in Sydney, they serve a curated selection of brands with deep creative partnerships. The agency's specialties include paid media, organic social, creative strategy, content, and both email and SMS marketing, all delivered by a dedicated boutique team.

Role Overview

The Graphic Designer will take charge of the visual design for email campaigns across Jampacked's client base, primarily using Klaviyo. This role involves working within Klaviyo's template builder to transform briefs and copy into polished, brand-aligned designs that drive conversion.

Key Responsibilities

Create and edit email campaigns and flows directly within Klaviyo, ranging from drag-and-drop templates to custom HTML segments.
Support ad creative development, including static visuals and light motion graphics for paid social and display campaigns as needed.
Interpret brand guidelines and campaign schedules into cohesive on-brand designs optimized for conversion.
Maintain and enhance client-specific email templates and design systems, ensuring consistent quality across all sends.
Monitor email deliverability and ensure proper rendering across various inboxes and devices.
Collaborate closely with copywriters, account managers, and email strategists to meet deadlines and produce high-quality work.

Success Indicators

Success in this role means that emails not only reach inboxes but perform effectively. Templates remain sharp and consistent over time. Clients receive deliverables with minimal questions on rendering or deliverability issues. Feedback cycles are productive and efficient, and account managers have confidence that deliverables will meet expectations on the first submission.

Candidate Profile

Expertise in Klaviyo, comfortable designing and building campaigns directly within the platform.
Strong graphic design skills accompanied by practical experience in email marketing.
Proficiency in design tools including Figma, Canva, and Adobe Creative Suite.
Experience working in agencies or freelance environments managing multiple clients simultaneously under tight deadlines.
Good sense of typography, layout, and brand consistency.
Some knowledge of HTML/CSS is a strong advantage.
Ability to accept feedback constructively and iterate rapidly.
Capable of managing multiple accounts without compromising quality standards.

Company Culture and Benefits

Jampacked is an all-female boutique team noted for combining a supportive atmosphere with high performance. Leadership genuinely invests in personal growth, and the company offers four weeks of 'Nomad leave' each year, allowing employees to work remotely from any global location. This role is based in Sydney with a hybrid work model, requiring two days per week at a new, vibrant headquarters. Both full-time and part-time arrangements are available to accommodate different needs. The team highly values collaboration, wholehearted effort, and making meaningful impacts for clients.

Application Process

Interested candidates should submit their resume and a portfolio showcasing email design work for consideration.

Graphic Designer