કામનું વર્ણન

Role overview

This opportunity is for a partner company, with all applications and hiring steps handled by that employer. The role is open to candidates based in Canada and centers on crafting seamless, high-value product experiences for a sophisticated multi-tenant SaaS platform.

You will design complete user journeys that make complicated workflows easier, from first-time onboarding and activation through payments and subscription handling. The position requires more than polished visuals: it calls for strong systems thinking to account for permissions, data separation, and role-based access. You’ll work closely with Product, Engineering, Marketing, and Data teams in a fast-moving environment where testing, iteration, and measurable outcomes matter. The goal is to turn customer needs and business priorities into scalable, elegant product solutions that support activation, retention, and expansion.

Key responsibilities

Build clear, intuitive flows across complex multi-tenant SaaS experiences, including account structures, roles, and access controls.
Design personalized experiences for different user groups while preserving a unified and scalable design language.
Improve growth-critical touchpoints such as onboarding, activation, paywall moments, feature discovery, and upgrade journeys.
Cut down friction in core workflows like invoicing, billing, payments, and account setup.
Work with Marketing to shape in-app communications, lifecycle interactions, and experiments that support growth.
Turn product ideas into testable design concepts and contribute to A/B testing efforts.
Use research findings, analytics, and behavioral data to inform design choices and refinements.
Partner with Product Managers and Engineers to ensure designs are practical, aligned, and implementable.
Help maintain and improve a shared design system to keep the product consistent and scalable.
Present concepts with clarity, respond thoughtfully to feedback, and protect the quality of the user experience.

Required background

3 to 5 years of experience in digital product design, ideally across SaaS, web, or mobile products.
A strong portfolio that shows UX thinking, interaction design, and clear product impact.
Hands-on experience designing onboarding, activation, monetization, or growth-oriented flows.
Good understanding of product-led growth and experimentation practices.
Comfort using data, analytics, and user insights to shape decisions.
Experience working with cross-functional partners in agile environments.
Ability to design for complex systems with multiple users, accounts, or roles.
Proficiency in Figma and experience contributing to established design systems.
Capability to move from rough concepts to polished, production-ready designs.
Strong communication skills and the ability to explain design reasoning clearly.
Nice to have: experience with small businesses, service professionals, payments, subscriptions, or pricing experiments.
Nice to have: familiarity with usability testing tools and modern AI-assisted design workflows.

Compensation and benefits

Annual base pay of CAD 105,000 to CAD 115,000.
Employee Stock Purchase Program.
Registered Retirement Savings Plan (RRSP) with a 4% company match.
Annual wellness stipend plus broader wellness support.
Flexible working options, including remote, hybrid, or office-based arrangements depending on preference and location.
Flexible Time Off, along with a paid volunteer day and floating holidays.
Exposure to complex, high-impact SaaS products at scale.
A strong culture of experimentation, learning, and design ownership.
Occasional travel to North American offices such as Toronto and Denver.

Additional information

The hiring process includes an AI-supported matching step intended to help shortlist candidates efficiently and fairly against the role requirements. The shortlisted profiles are then passed to the hiring company, which oversees final interviews, assessments, and hiring decisions.

By applying, candidates acknowledge that personal data may be processed to evaluate candidacy and shared with the employer under applicable data protection rules, including GDPR where relevant. Candidates may request access, correction, deletion, or objection to their data processing.

AI tools may also support parts of the recruitment workflow, such as resume review or application analysis, but human review remains central and final hiring decisions are made by people.

EverPro - Product Designer