Deli Manager / Chargehand

Role Overview

The Deli Manager / Chargehand is responsible for the smooth and effective daily operations of the Deli Department, ensuring high standards in both product quality and customer service. This leadership position calls for overseeing all aspects of deli management, including sales, staffing, compliance, and innovation in fresh food offerings.

Key Responsibilities

• Ensure the deli area maintains operational excellence and delivers quality food products consistently.
• Drive the achievement of department sales targets and KPIs through effective team management and resource deployment.
• Supervise the preparation, layout, and display of the deli counter to maximize customer appeal and operational efficiency.
• Monitor and manage gross profit margins and effective waste control to optimize profitability.
• Conduct regular ordering for deli stock, minimizing shrinkage and adhering to budgets.
• Develop and mentor staff, onboarding new team members and supporting ongoing training initiatives.
• Implement planograms and promotional displays correctly for targeted sales and promotions.
• Address customer inquiries or issues professionally, ensuring accordance with organizational standards.
• Research market trends and introduce fresh concepts to enhance the deli's offerings, maintaining competitive edge.
• Promote Centra brand values, focusing on local community engagement, energy, and creativity in the department.
• Uphold food safety regulations and ensure all processes meet HACCP requirements.

Ideal Candidate Profile

• Minimum of 2 years’ experience in a supervisory or management capacity preferred.
• At least 1 year of in-depth involvement with fresh food handling and retail operations desired.
• Background in meeting sales objectives and working with key performance indicators (KPIs).
• Demonstrated understanding of gross profit, margin analysis, and waste control is essential.
• HACCP certification and hands-on familiarity with food safety standards.
• Proficiency in Microsoft Office applications, especially Excel and Word.
• Competent in rosters, budgeting, and basic numerical analysis.
• Solid interpersonal and communication abilities, with a focus on team leadership and customer relations.
• Demonstrable passion for the food industry, including creativity in product presentation and recipe development.
• A customer-centric approach and ability to foster loyalty and satisfaction.
• Inspirational leadership style with the ability to support and develop staff potential.

Additional Information

• Location: Cobh, Ireland
• Application Deadline: 03-08-2026