Business Analyst

Role Overview

This position is focused on driving impactful improvements across a complex and high-profile operational program. Emphasizing business process enhancement, governance, reporting, and stakeholder engagement, the role steers clear of technical or software development tasks. We're seeking a business-savvy analyst passionate about dissecting organizational operations, elevating processes, and enabling leadership to make well-informed decisions via enhanced reporting and governance.

Key Responsibilities

• Collaborate across varied business functions and engage with leaders and stakeholders to analyze, visualize, and refine business processes related to governance, assurance, reporting, and decision-making.
• Document comprehensive end-to-end processes, create detailed supporting materials, and facilitate the capture and dissemination of essential knowledge, starting with the team's own functions.
• Engage with operational and corporate teams across the larger program to grasp how their workflows impact reporting and organizational outcomes, identifying opportunities to bolster governance and consistency.
• Foster strong stakeholder relationships across the NFAEP, helping teams understand and optimize their operations.
• Translate intricate business requirements into clear deliverables, feasible recommendations, and realistic improvements.
• Support governance, risk, assurance, and compliance efforts through meticulous process analysis and documentation.
• Conduct workshops, consultations, and discussions to uncover business challenges and co-create practical solutions.
• Encourage sustainable, standardized processes that strengthen operational performance, facilitate knowledge sharing, and minimize dependency on individual expertise.
• Drive continuous advancement across business processes, reporting systems, and organizational capabilities.

Qualifications and Skills

• Proven experience in analyzing, mapping, and advancing business processes within multifaceted operational settings.
• Exceptional stakeholder management and engagement capabilities.
• Strong communication, facilitation, and documentation skills that convert complex information into actionable and clear outputs.
• Proficiency in data analysis, report generation, and deriving actionable business insights.
• Solid understanding of governance frameworks, assurance, risk control, compliance, and ongoing improvement techniques.
• Ability to prioritize competing demands, collaborate effectively across teams, and deliver high-quality results.
• A proactive mindset focused on analysis and problem-solving, with a readiness to inquire and identify improvement possibilities.

Additional Information

Applications remain valid for 12 months.
Job Reference: QLD/695507/26
Closing Date: Friday, 31 July 2026

We are dedicated to fostering inclusive cultures in the Queensland public sector that honor human rights and diversity.

Please ensure all attachments are downloaded and application instructions are followed precisely.