Boutique Team Member

About the Library of Parliament

The Library of Parliament is a non-partisan organization recognized for its dynamic and inclusive work setting. Guided by principles such as agility, collaboration, excellence, impartiality, and inclusion, it has been acknowledged as a Top Employer in the National Capital Region.

Job Overview

We are seeking a Boutique Team Member to provide outstanding customer service to Senators, Members of Parliament, parliamentary employees, and visitors. This role involves managing inventory, merchandising, cash control, and ensuring the smooth day-to-day operations of the Parliamentary Boutique.

Key Responsibilities

• Deliver exceptional customer service within the boutique to Senators, MPs, parliamentary staff and visitors.
• Manage and control inventory effectively to maintain product availability.
• Engage in product and store merchandising activities to enhance the boutique's appeal.
• Handle cash transactions and maintain financial controls.
• Ensure daily operational tasks are completed efficiently.
• Maintain cleanliness and overall appearance of the boutique environment.

Qualifications and Requirements

• Must currently be enrolled in a college or university program.
• Must be a Canadian citizen or permanent resident.
• Demonstrate an interest in customer service and working collaboratively within a team.
• Exhibit strong interpersonal communication skills.
• Availability to work various shifts including some weekdays and weekends.

Additional Information

• Applicants should submit a cover letter explaining their motivation to join the Parliamentary Boutique team along with their CV combined into one document or upload the cover letter as a second page in the application form. Applications without a cover letter might not be considered.
• The selection process will include an interview with behavioral, situational, and retail knowledge questions, and an oral proficiency test in a second official language (oral C level).
• Applicants will need to provide their upcoming semester school schedule and proof of Canadian citizenship or permanent residency.
• Employment offers depend on successful pre-employment security screening including background and security verifications.
• The boutique operates daily from 8:30 am to 5:30 pm year-round except on Canada Day, Christmas, and New Year’s Day.
• The Library of Parliament encourages applications from Indigenous persons, racialized persons, 2SLGBTQIA+ individuals, and persons with disabilities and is committed to an inclusive, barrier-free hiring process.
• Reasonable accommodation requests for the hiring process can be made by contacting the boutique management.
• Satisfactory references and educational proof are mandatory conditions for hiring.
• Candidates are responsible for their own travel and relocation expenses.

Learn More

Discover more about the Library of Parliament of Canada by visiting their official information page.