Assistant Manager - New Store

About J.Crew Factory

J.Crew Factory is dedicated to making shopping enjoyable by offering an exclusive range of colorful, classic apparel at unbeatable prices. Whether you want versatile fits, unique accessories, or stylish outfits for any occasion—from office days to family vacations—our preppy-inspired collections provide options for the entire family, coupled with deals available round the clock.

Job Summary

The Assistant Manager plays a key leadership role focused on driving store profitability through authentic customer engagement, fostering brand loyalty, and strengthening community ties. This position involves coaching the sales team to optimize their performance and collaborating with senior leadership to refine business strategies and ensure smooth operational execution.

Key Responsibilities

• Support the Store Director and Associate Store Manager in directly influencing business outcomes by engaging with all areas of the brand, maximizing profitability.
• Take full ownership of a specific store division, such as Visual Merchandising, Operations, Human Resources, or Customer Service and Sales.
• Oversee daily store operations, systems, and technology, ensuring all processes are compliant and accountable.
• Assist in recruitment, training, and staff development initiatives when required.
• Work alongside leadership to nurture a cooperative and positive work environment for all associates.
• Drive attainment and exceedance of sales targets while delivering superior customer service.
• Conduct product fitting sessions to enhance team knowledge and improve genuine customer interactions.
• Develop innovative community engagement tactics and loyalty-building events.
• Provide flexible support by filling in on the sales floor as necessary.

Candidate Profile

• Possess 1 to 2 years of retail management experience with similar responsibilities.
• Demonstrate enthusiasm for supporting the brand, customers, and team members.
• Maintain current awareness of fashion trends and retail industry standards.
• Exhibit adaptability, cooperation, and professionalism in task execution.
• Innovate confidently and solve problems effectively in a dynamic environment.
• Be available for scheduling that includes nights, weekends, and holidays.
• Physically capable of bending, reaching, and lifting or moving items weighing up to 40 pounds (18 kilograms).

Employee Benefits

Part-Time Perks:

• Attractive base pay complemented by bonus opportunities.
• Discounts up to 60% on products from J.Crew, J.Crew Factory, and Madewell.
• Exclusive offers on entertainment, travel, fitness, and mobile technology.
• 401(k) savings plan with company matching contributions.
• Medical and prescription drug coverage.

Full-Time Perks:

• Competitive base salary and potential bonus plans.
• Up to 60% discount on J.Crew, J.Crew Factory, and Madewell merchandise.
• Comprehensive paid time off plan including holidays.
• 401(k) retirement plan with company matching.
• Medical, dental, vision, prescription, and life insurance benefits.
• Discounts on entertainment, travel, fitness, and mobile technology.

Note: Availability of benefits and perks may vary by location and employment status and are subject to eligibility criteria.

Compensation Details

The hourly wage ranges from $17.75 to $22.30, with the base salary reflecting competitive market rates for the company, candidate location, experience, and qualifications. Additional compensation includes bonuses and comprehensive benefits, forming part of J.Crew Group's holistic rewards approach.

Diversity & Inclusion Commitment

J.Crew Group is committed to cultivating an inclusive culture that fosters belonging. We actively welcome candidates from diverse backgrounds and provide equal employment opportunities without discrimination based on race, color, religion, national origin, citizenship, age, gender, marital status, disability, veteran status, gender identity, sexual orientation, or other protected statuses under applicable law.