Appointments Coordinator

About Activ8 Solar Energies

Activ8 Solar Energies is looking for Appointment Coordinators to join their team in Carrickmacross, County Monaghan, Ireland. This permanent full-time role offers a competitive salary along with bonuses, pension plans, healthcare, and other benefits. The company is committed to promoting self-sufficiency for homeowners and businesses by delivering outstanding customer service and innovative solar energy solutions, contributing to a sustainable future.

Why Work With Us?

• Commitment to quality by exceeding standard expectations.
• Innovation as a core value driving the company forward.
• Culture of respect and inclusion to support employee success.
• Accountability in fulfilling promises and responsibilities.
• Prioritization of safety in all operations.

Key Responsibilities

• Maintain high-quality communication when coordinating appointments between customers and sales representatives.
• Qualify potential customers efficiently to improve appointment success rates.
• Schedule and reschedule appointments, aligning with sales reps' availability to ensure smooth workflow.
• Assess and prioritize service locations to maximize scheduling efficiency.
• Provide support during appointments to ensure excellent customer experience.
• Comply strictly with industry standards, company policies, and procedures in all interactions.
• Manage appointment requests received via email and telephone to maintain an organized system.

Qualifications and Skills

• Strong verbal communication skills and professional phone etiquette.
• Natural ambition, persistence, and resourcefulness.
• Ability to adapt and thrive in a fast-paced, changing environment.
• High attention to detail and excellent organizational abilities.
• Proficiency with Microsoft Office Suite and related technology.
• Ability to work collaboratively as part of a team.
• Preferred experience in telesales, call centers, administrative tasks, reception duties, record keeping, or customer service.

Benefits

• Competitive salary package.
• Employer pension contributions.
• Comprehensive healthcare plans through Laya Healthcare.
• Access to gym memberships.
• Breakfast bar available for employees.
• Additional benefits to be discussed.

Additional Information

Activ8 Solar Energies is an Equal Opportunity Employer committed to diversity and inclusion. This role is based onsite in Carrickmacross, Co. Monaghan.