Administrative Entry-Level Professional - Operations & Office Support (Remote)

About PULSE (MENA)

PULSE (MENA) is a future-focused organization dedicated to operational excellence and business growth in the Middle East and North Africa. We promote a collaborative and inclusive culture fueled by technology, where professionals develop careers while engaging in meaningful projects. As a remote-first employer, we value accountability, innovation, teamwork, and ongoing learning.

Position Summary

We are looking for a motivated administrative professional at entry level to join our Operations & Office Support team. This opportunity suits recent graduates or those early in their careers seeking hands-on experience in business operations, administrative coordination, and remote office management.

The role involves providing essential day-to-day administrative support to ensure smooth internal operations. Responsibilities include collaborating across departments, handling documentation, scheduling coordination, digital record keeping, and contributing to process enhancement in a fully remote setup.

Key Duties

• Deliver daily administrative assistance to operations and management.
• Create, revise, format, and organize various business documents, reports, presentations, and correspondence.
• Maintain systematic digital filing and ensure documentation accuracy.
• Perform data entry, verify documents, and manage record keeping.
• Handle confidential information with care and professionalism.
• Support operational activities and monitor workflow progress.
• Organize internal meetings, prepare agendas, notes, and track follow-ups.
• Manage operational calendars and help arrange virtual events and training sessions.
• Coordinate communication between departments to ensure timely sharing of information.
• Assist with onboarding paperwork for new hires and support procurement procedures.
• Maintain internal databases and operational systems.
• Input, update, and verify company data; generate basic reports using spreadsheets.
• Monitor data for accuracy and support version control procedures.
• Suggest improvements to workflows and assist in drafting standard operating procedures.
• Identify opportunities for automation and assist in special projects as needed.

Qualifications & Skills

• Bachelor’s degree or diploma in Business Administration, Management, Operations, Office Administration, or related fields.
• Up to two years’ experience in administrative or office support roles; recent graduates encouraged to apply.
• Excellent written and spoken English communication.
• Strong organizational, time-management, and multitasking skills.
• High attention to detail and accuracy.
• Ability to work independently in a fully remote environment.
• Professional demeanor with a customer-oriented mindset.
• Problem-solving and critical thinking capabilities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google Workspace (Docs, Sheets, Drive, Meet).
• Familiarity with virtual collaboration platforms like Microsoft Teams, Zoom, Slack, or similar.
• Basic data management and spreadsheet competencies.
• Adaptability to learn new business software quickly.
• Preferred: internship or volunteer experience in administration, familiarity with project management tools (Trello, Asana, etc.), knowledge of cloud document management systems, and Arabic language skills.

Core Competencies

• Organizational and planning skills
• Effective communication abilities
• Time management
• Adaptability to remote work
• Team collaboration
• Professional integrity and confidentiality
• Initiative and accountability
• Analytical thinking
• Detail orientation

Benefits and Environment

• Comprehensive onboarding and ongoing training.
• Mentorship from experienced operations professionals.
• Exposure to diverse business operations across departments.
• Opportunities to engage in process improvement projects.
• Professional growth and career advancement possibilities.
• Flexible fully remote work setup within the MENA region.
• A collaborative and supportive team atmosphere.
• Access to modern digital collaboration tools.

Work Conditions

• Remote role requiring reliable internet and an adequate home workspace.
• Standard business hours with some flexibility per operational requirements.
• Regular virtual meetings and team collaboration are expected.

Performance Expectations

• High accuracy and quality in administrative output.
• Timely completion of assigned responsibilities.
• Effective communication and cooperation with teams.
• Consistent maintenance of organized documentation.
• Reliable, accountable work conduct in remote settings.
• Active contribution towards enhancing operational efficiency and continuous improvements.

Equal Opportunity Employer

PULSE (MENA) promotes a diverse and inclusive workplace, welcoming applicants regardless of background. Employment decisions are based on qualifications, merits, and organizational fit to ensure equal opportunity throughout the hiring process.