Shawn Castleberry

About

Senior IT infrastructure and operations leader with 20+ years of experience driving secure, high-availability enterprise and cloud environments. Expertise spans ServiceNow ITOM/ITSM, enterprise networking, identity and access management, incident management, and infrastructure automation across regulated industries.

Experience

• Lead IT Solutions Architect
  Sohonet
  Jul 2015 – Nov 2016
• Systems Engineer
  Quick Solutions Inc.
  Aug 2014 – Jul 2015
• System Administrator
  Robert Half Technology
  Oct 2013 – Sep 2014
• Senior IT Infrastructure and Operations Manager
• Operations Partner for enterprise platform services
• Infrastructure lead
• Infrastructure leader

Skills

• Linux
• Change Management
• AWS
• ServiceNow
• Active Directory
• Terraform
• Bash
• VMware
• SCCM
• Incident management
• Problem management
• CMDB
• Azure
• ITSM
• ITOM
• Discovery
• GCP
• Hyper-V
• Windows Server
• HIPAA
• Disaster Recovery
• PowerShell
• Cisco
• NIST
• Intune
• Meraki
• SOC 2
• Entra ID
• IT Infrastructure Management
• SolarWinds
• PCI-DSS
• Brocade
• Zero Trust