Hashim Mardini

About

Senior executive with 16+ years of experience driving strategy, growth, enterprise performance, and customer value across aviation, logistics, financial services, and telecommunications. Proven track record in commercial governance, contract management, executive reporting, and cross-functional leadership.

Experience

• Key Account Section Manager
  Saudi Ground Services Company (SGS)
  Dec 2025 – Present
• Commercial & Strategic Governance Lead
  Saudia Cargo
  Apr 2016 – Nov 2025
• Marketing Specialist
  Abdul Latif Jameel Finance
  Mar 2014 – Mar 2016
• Customer Care & Retention Representative
  Mobily
  May 2009 – Feb 2014

Education

• Bachelor's Degree
  King Abdulaziz University
  Public Administration · Jan 2015

Skills

• Forecasting
• Negotiation
• Strategy
• Stakeholder Management
• Market Expansion
• SLA management
• Cross-functional Leadership
• Business Transformation
• Revenue Growth
• Operational Excellence
• Customer Experience
• Governance
• Service Excellence
• Commercial leadership
• Contract Governance
• Risk Controls
• Growth
• Commercial Intelligence
• KPI Dashboards
• portfolio leadership

Courses & certifications

• Certified AI Transformation Leader (CAITL) · 2025
• Sustainable Supply Chain Management · University of Cambridge · 2025
• Senior Leadership Executive Program · University of Oxford · 2025
• Certified Business Professional (CBP) in Human Resource Management · 2024
• Certified Business Professional (CBP), Executive Level · 2024

🗣️ Languages

• Arabic · Native
• English · Professional