Workplace & Experience Manager

About Lime

Lime is a global leader in micromobility, committed to enabling shared, affordable, and carbon-free transportation. Recognized as a Time Magazine 100 Most Influential Company, Lime has facilitated over a billion rides across nearly 30 countries and five continents, pioneering environmentally friendly alternatives to car ownership.

Role Overview

We are seeking a Workplace & Experience Manager to join our Real Estate team, reporting directly to the Senior Manager of Real Estate. This role involves ownership of the physical workspace and the comprehensive employee and visitor experience at our flagship San Francisco Headquarters. Although the workforce predominantly operates remotely, this location serves as a key hub for executive collaboration and cross-team interactions. You will manage local vendors and create a corporate hospitality playbook that embodies our brand's standards.

Responsibilities

• Coordinate and deliver exceptional hospitality and full lifecycle event management for executive offsites, partner meetings, and team events.
• Lead projects for global events, managing catering, technical requirements, spatial setup, and local accommodation logistics.
• Develop and maintain an "HQ Playbook" outlining standards for facility preparedness, visitor reception, and presentation excellence.
• Source and manage local service providers, ensuring all vendors and caterers meet agreed service levels.
• Oversee the hospitality budget by approving spends, monitoring cost variations, and implementing efficiencies while preserving a premium atmosphere.
• Analyze office usage data, such as badge entries and booking statistics, to advise leadership on strategic space utilization.
• Adjust floor plans as needed to support diverse work needs, including quiet zones, board meetings, and collaborative events.
• Collaborate with IT teams to ensure conference rooms are equipped with advanced AV technology for effective hybrid and remote meetings.

Qualifications

• Minimum of five years managing corporate offices, premium coworking spaces, or boutique hospitality environments.
• Exceptional organizational and project management skills, able to handle vendors, deadlines, multiple priorities, and concurrent projects.
• Strong communication abilities and emotional intelligence, comfortable interacting with executives, board members, and external partners.
• Ability to serve as the on-site contact, efficiently managing ambiguity and last-minute adjustments independently.

Preferred Experience

• Proven experience managing corporate event logistics, catering coordination, and hospitality for large groups.
• Familiarity with workplace technologies including Google Workspace, Slack, and ability to troubleshoot basic AV and meeting room tools.

Additional Details

This position requires physical presence on-site during business hours with a commute of less than one hour to the San Francisco Headquarters.

Compensation & Benefits

• Competitive base salary range between $118,000 and $125,000, adjusted based on location, skills, and experience.
• Potential eligibility for discretionary annual bonuses and equity awards based on company plans.
• Comprehensive health options covering medical, dental, and vision, as well as company-paid life and disability insurance and mental health support.
• 401(k) retirement plans with both pre-tax and Roth options, plus a company-contributed Health Savings Account.
• Family benefits including paid parental leave for all parents and fertility support.
• Unlimited paid time off, paid leaves, and ten company holidays annually.
• Additional perks such as complimentary Lime vehicle use in select cities, monthly phone allowance, dedicated development days, and access to wellness services including One Medical, Wellhub, and Headspace.

Equal Opportunity Statement

Lime values diversity and inclusion, striving to build a team that reflects a broad range of backgrounds and experiences. We comply with fair hiring laws and provide reasonable accommodations throughout the hiring process upon request.