Telesales Executive
Broomboom Transportation Services Private Limited
Remote · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 15,000 – INR 19,000 / month
- Openings
- 1
- Posted
- il y a 5 heures
- Work mode
- Work from home
- Education
- 12th pass
- Eligibility
- Open to fresh candidates as well as those with at least 6 months experience in a comparable telesales position.
- Resume
- Required to apply
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Job description
About the Role
We are looking for a dedicated Telesales Executive responsible for generating sales and achieving sales targets through proactive outbound and inbound calls. The role involves contacting prospective clients from an accessible database, assessing their requirements, and presenting products or services tailored to their needs while maintaining a positive customer experience.
Responsibilities
- Initiate outbound calls to potential customers introducing and promoting company products.
- Respond to inbound customer inquiries, answer questions, and convert leads into confirmed sales.
- Establish customer rapport to understand their demands and recommend suitable products accordingly.
- Provide comprehensive product details, including features, benefits, and pricing.
- Follow up on leads sourced from marketing campaigns, referrals, and other channels.
- Address objections and customer concerns with a professional and persuasive approach.
- Maintain accurate and updated customer records in the internal CRM system.
- Stay informed about current product offerings and updates.
- Consistently achieve and surpass daily and monthly targets concerning call volume and sales performance.
Performance Metrics
- Maintain a sales conversion rate of at least 45%.
- Complete a minimum of 50 sales presentations daily.
- Convert a minimum of 70% of qualified leads into successful installations.
- Keep the average handling time per call at or below 7 minutes.
- Achieve at least a 35% conversion rate on follow-up calls.
Required Skills and Competencies
- Strong negotiation and persuasion abilities.
- Proficiency in sales techniques and methodologies.
- Efficient management of inbound and outbound calls to maximize sales opportunities.
- Clear and effective communication and interpersonal skills.
- Ability to influence and convince customers to make purchases.
- Capability to build rapport by understanding customer needs and inquiries.
Qualifications & Experience
Minimum educational requirement is completion of 12th grade; graduation is preferred. Fresh candidates can apply; however, candidates with at least 6 months of experience in a similar telesales role are preferred.
Additional Information
Job Function: Telesales Agent
Location: Work From Home
Compensation: Monthly salary ranging from INR 15,000 to INR 19,000.
Minimum education
Higher Secondary (Class 12)