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Telecalling Executive
Mumbai, Maharashtra, India · À temps plein
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- Expérience
- N'importe lequel
- Salaire
- INR 10,000 – INR 15,000 / month
- Ouvertures
- 1
- Publié
- il y a 5 heures
- Mode de travail
- Au bureau
- Admissibilité
- Open to freshers with excellent communication skills.
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
About DISOCAL and Role Overview
DISOCAL is a reputable Ayurvedic brand committed to promoting kidney health by offering premium herbal products. We seek motivated and customer-oriented Telecalling Executives to enhance our expanding team. Fresh candidates with strong communication abilities are welcome to apply.
Key Responsibilities
- Attend to inbound customer calls with professionalism and care.
- Initiate outbound calls to customers for follow-ups and confirming orders.
- Clearly communicate product details, pricing, and usage instructions about DISOCAL offerings.
- Convert inquiries into confirmed sales orders effectively.
- Maintain and update customer information using Excel or Customer Relationship Management tools.
- Regularly follow up with returning customers to encourage repeat purchases and gather feedback.
- Collaborate with the dispatch team to ensure timely and accurate order fulfillment.
- Address and resolve customer questions courteously and professionally.
- Meet daily and monthly targets related to calls and sales conversions.
Preferred Attributes and Skills
- Previous experience in telecalling, customer support, telesales, or related healthcare/pharmaceutical fields is advantageous but not essential.
- Strong ability to establish rapport and trust with customers.
- Sales-driven attitude with persistent follow-up capabilities.