Store Front Associate

About the Role

Are you passionate about helping others succeed and making a positive impact? Do you take pride in guiding customers to the best solutions for their projects? If you are curious and eager to expand your knowledge, consider starting or advancing your career at Home Depot.

Position Overview

The Store Front Associate proactively directs customers to open checkout lanes and assists them at self-checkout stations. This role involves processing transactions accurately and swiftly by applying our "ACTion at Every Transaction" checkout process.

Main Responsibilities

• Ensure customer satisfaction by greeting and engaging customers, creating a connection, and completing transactions with gratitude using the ACTion customer service model.
• Demonstrate solid knowledge of products and services, making appropriate recommendations to meet customer needs.
• Interact sincerely and appreciatively with all customers and associates; minimize checkout wait times and acknowledge customers in line.
• Promote and suggest available services such as credit options, extended warranties, rentals, and Pro Services.
• Maintain safety and integrity by adhering to all security and loss prevention policies.
• Follow Store Front processes intended to minimize losses and protect assets.

Required Skills and Abilities

• Effective communication skills
• Customer service focus
• Interpersonal relationship skills
• Cash handling abilities

Work Conditions and Physical Requirements

• Work schedule is variable and may include evenings and weekends.
• The warehouse environment may be dusty and noisy.
• Doors are frequently open, causing drafts and temperature changes indoors.
• Physical activities include bending, stooping, stretching, turning, lifting, pushing, pulling, and moving items.

Education and Experience

• High school diploma or equivalent is required.
• One to two years of retail or cashier experience is considered an asset.

Compensation

The salary for this position ranges from $18.90 to $19.90 per hour.