Shipping & Logistics Coordinator

Role Overview

Gema Products seeks an experienced Shipping Coordinator to enhance our logistics team. This role demands excellent organizational abilities, sharp attention to detail, and the capability to juggle several responsibilities in a dynamic work setting.

Key Responsibilities

• Monitor and track container shipments both domestically and internationally, ensuring smooth transit from origin to destination.
• Maintain daily collaboration with freight forwarders, carriers, warehouses, and internal departments to guarantee timely delivery of shipments.
• Manage customers' shipping timeframes while adhering to routing and delivery compliance required by retailers.
• Engage with prominent retail partners such as Burlington, TJX, and Ross to assure all shipping and compliance requirements are fulfilled.
• Prepare all necessary shipping documentation and keep precise shipment records up to date.
• Accurately create and process customer invoices in a timely fashion.
• Keep shipment details current within the company's ERP or shipping management platform.
• Identify potential shipping or logistics bottlenecks proactively and communicate progress and solutions to both customers and internal stakeholders.

Qualifications

• Prior experience in roles such as Shipping Coordinator or Logistics Coordinator is essential.
• Familiarity with key retail clients including Burlington, TJX, and Ross, plus other major retail accounts.
• Solid understanding of container tracking, freight forwarding processes, and retailer shipping compliance standards.
• Skilled in preparing invoices and handling shipping paperwork.
• Experience working with ERP or shipping management systems; knowledge of AMT software is advantageous.
• Strong organizational, communication, and problem-solving capabilities.
• Ability to independently prioritize and meet multiple deadlines effectively.