Shift Leader

Overview

As a Shift Leader at Panda Restaurant Group, you’ll play a vital leadership role by supporting management and helping bring our mission to life. You will be instrumental in creating a warm, inviting atmosphere in our restaurants by delivering passionate food preparation, heartfelt service, and a proud ambiance.

Key Responsibilities

• Maintain a lively, accommodating environment for guests throughout your shift.
• Manage daily store operations and lead the team effectively during your working hours.
• Engage hands-on in cooking and preparing signature Panda dishes for customers.
• Develop diverse skills that aid both personal growth and team development.

Rewards and Benefits

• Flexible scheduling options to suit diverse needs.
• Competitive compensation package.
• Complimentary meals during shifts.
• Comprehensive insurance for full-time employees, including medical, vision, dental, voluntary short-term disability, and cancer income protection.
• Access to Health Care and Dependent Care Flexible Spending Accounts.
• 401(k) retirement savings plan with company matching contributions.
• Paid time off including vacation, sick leave, bereavement/funeral leave, plus participation in Leave Share Program for qualifying employees.
• Special discounts across various brand partners.
• Referral bonuses for eligible team members.
• Opportunities to participate in community engagement initiatives.
• Hands-on paid training programs to equip for success.
• Continuous career and leadership development opportunities.
• Open pathways to advance into management roles.
• Pre-tax Dependent Care Flexible Spending Account.
• Additional detailed benefits referenced in company documentation.

Qualifications

• Minimum education: some high school completed.
• Preference for candidates with some prior operations experience.
• Must obtain and maintain any required local or municipal food safety certifications (e.g., Food Handler certificate) at applicant’s own cost.

Work Environment and Physical Requirements

Working conditions include exposure to hot steam, food vapors, and a fast-paced, high noise-level kitchen. Tasks require standing for several hours, frequent use of kitchen tools such as Chinese cook knives, lifting up to 50 pounds, and reaching across counters approximately 36 inches high. Employees must possess strong verbal communication skills, adaptability to changing priorities, and the ability to manage challenging situations effectively.

Company Background

Established in 1983 in Glendale, California, Panda Restaurant Group is the largest family-owned American Chinese restaurant operator, with nearly 2,800 locations worldwide. Our aim is to deliver superior Asian dining experiences while fostering an environment where our people can thrive and improve their lives.

Equal Opportunity and Accessibility

Panda Restaurant Group is committed to equal employment opportunity regardless of sex/gender, race, religion, national origin, sexual orientation, disability, age, veteran status, or any other protected class. We provide reasonable accommodations for applicants and employees in compliance with ADA and applicable laws. If accommodation is needed during the recruitment process or employment, applicants are encouraged to request assistance.