Shift Lead

Overview

As a Shift Lead at B&Q Peterborough, you will play a crucial role in managing store operations to ensure a safe, efficient working and shopping environment. This permanent contract position requires working 36.75 hours per week, with shifts starting as early as 5am and ending as late as 10pm.

Key Responsibilities

• Lead daily store operations to maintain smooth functioning and superior customer experience.
• Effectively allocate and manage colleagues during your shift to optimize customer service.
• Serve as the primary point of contact for both customers and team members throughout your shift.
• Ensure the store complies with all safety regulations, maintaining a safe environment at all times.

Desired Attributes

• Strong customer focus with a commitment to delivering excellent service.
• Ability to oversee all areas of the store without limiting focus to specific departments.
• Detail-oriented with a vigilance towards safety and compliance.
• Enjoys teamwork and engaging actively with colleagues.
• Brings enthusiasm and motivation to everyday tasks and team interactions.
• Confident decision-maker who can act autonomously for customer benefit and respond swiftly.

Benefits and Inclusion

B&Q values diversity and inclusivity, fostering an environment where everyone belongs and has equal opportunity. You'll have access to various support networks promoting diversity and inclusion.

Employee wellness is prioritized through an extensive benefits package, including:

• Competitive salary of 27,709.50 per annum
• Award-winning pension scheme
• ShareSave options
• 6.6 weeks' paid holiday
• Payroll giving opportunities
• Employee Assistance Programme for wellbeing support
• Discounts on purchases at the store
• Additional wellbeing benefits

Accessibility and Support

If you require any support or reasonable adjustments during your application or recruitment process, B&Q welcomes you to request assistance. Applicants can also opt to be considered under the Disability Confident Scheme to promote equal opportunity.