Sales Account Manager

About the Company

Twaasol is committed to fostering long-term partnerships by guiding organizations in making informed technology decisions rather than merely selling products. As the company expands across Saudi Arabia and the wider region, it seeks a dedicated Sales Account Manager to join its growing team and contribute to ongoing success.

Core Values

• Integrity and honesty in all dealings
• Accountability for responsibilities and outcomes
• Proactiveness and initiative
• Commitment to excellence
• Respect towards everyone

Job Summary

The Sales Account Manager is charged with stimulating business growth by uncovering new sales opportunities, cultivating strong client relationships, and handling all aspects of the sales process. This position acts as the main liaison for assigned customers and represents Twaasol as a trustworthy technology partner by delivering tailored solutions that address customer business needs.

Key Responsibilities

• Identify and secure new business prospects.
• Manage and expand current customer accounts to nurture enduring partnerships.
• Oversee the entire sales cycle, from generating leads to closing deals, including meetings, proposal development, negotiation, and solution scoping.
• Understand and align customer requirements with Twaasol’s offerings in Cisco Collaboration, Networking, Security, and Managed Services.
• Build and maintain relationships with key decision-makers and stakeholders.
• Collaborate closely with pre-sales, implementation, procurement, and finance teams to ensure successful project execution.
• Keep CRM data, sales pipelines, and forecasts precise and up-to-date.
• Ensure outstanding customer satisfaction and retention through effective account management.

Requirements

• Strong alignment with Twaasol’s values: honesty, accountability, initiative, excellence, and respect.
• Bachelor’s degree preferred in Business Administration, Marketing, Information Technology, or a related field.
• Between 1 and 4 years of B2B sales experience in IT, system integration, networking, cybersecurity, or similar technology sectors.
• Excellent verbal and written communication skills in Arabic and English.
• Proven presentation, negotiation, and relationship management expertise.
• Experience managing full sales cycles and customer accounts.
• Proficient with Microsoft Office, email, and customer relationship management (CRM) tools.
• Highly organized, self-driven, proactive, and keen to develop professionally.

Preferred Qualifications

• Prior experience with Cisco technologies or employment at a System Integrator is highly valued.
• Knowledge of enterprise IT infrastructure and related technology solutions is advantageous.