Retail Assistant - Availability

About Woolworths Supermarkets New Zealand

Woolworths Supermarkets in New Zealand is dedicated to improving the everyday lives of its customers. With over 185 stores and a committed workforce of 20,000 members throughout Aotearoa, the company serves about three million New Zealanders weekly. The workplace fosters a friendly, dynamic, and collaborative atmosphere, valuing diverse perspectives, innovation, and teamwork.

Role Overview

We seek enthusiastic individuals to join our team to provide excellent customer service and assist with store operations. This role is pivotal in boosting the customer shopping journey, ensuring the store maintains high standards, and supporting efficient daily store functions.

Key Responsibilities

• Deliver exceptional customer care by engaging customers on the shop floor, answering questions, and handling concerns promptly.
• Maintain inventory accuracy through stock verification, conducting stocktakes, and ensuring correct pricing adherence.
• Efficiently handle deliveries and contribute to the tidiness and presentation of the store environment.
• Work collaboratively with colleagues to achieve smooth daily operations and store targets.
• Adhere to safety protocols, report hazards, and comply with company policies and relevant legislation.

Candidate Attributes

• A strong customer-focused mindset aimed at delivering personalized service to build customer loyalty.
• Excellent communication skills enabling positive interactions with customers and team members.
• Upholding integrity and professional behavior aligning with company values.
• Being detail-oriented with a proactive approach to identify and escalate issues when required.

Employee Benefits

• Team member discounts across Woolworths Group brands and a comprehensive rewards program recognizing meaningful contributions.
• Access to 24/7 confidential support services covering financial, medical, psychological, and physical needs for employees and their families.
• Career advancement opportunities within a globally connected organization supported by exposure to extensive networks.

Our Culture and Inclusion

Woolworths Group embraces a shared mission to enhance customers' experiences through innovation and inclusiveness. The company promotes flexible work options, professional growth, and a culture where diversity, equity, inclusion, and belonging are integral. We welcome applicants from all backgrounds and provide accommodations in the recruitment process as needed.

Application Notes

Applicants must have valid work rights to be eligible for this role in New Zealand. Interested candidates should submit an updated CV for consideration.