Receptionist

About the Role

Beyond Dental Clinics is inviting applications for a full-time Receptionist position based in Al Khobar. This role focuses on delivering excellent front-desk service within a dental healthcare environment.

Key Responsibilities

• Welcome patients warmly to create a positive initial experience.
• Efficiently manage patient appointment scheduling and organize the daily timetable.
• Handle incoming phone calls and respond to inquiries with professionalism.
• Maintain and update patient records accurately and securely.
• Clearly communicate procedures, clinic policies, and payment options to patients.
• Ensure patient confidentiality and data security at all times.

Requirements

• A bachelor's degree in Business Administration, Healthcare Management, or a related discipline.
• Minimum of one year of experience in a similar receptionist role within a dental or healthcare setting.
• Familiarity with appointment scheduling software and proficiency in Microsoft Office applications.
• Strong communication and interpersonal skills with a professional demeanor.
• Ability to engage with patients empathetically and provide outstanding customer service.
• Fluency in both Arabic and English, written and spoken.
• Competence in organizing and managing records accurately.