Receiving Supervisor

About Shangri-La Singapore

Shangri-La Singapore is more than a location; we're a close-knit family built on respect and genuine care for others. Nestled within 15 acres of lush greenery near Orchard Road, our hotel provides a serene, sophisticated urban retreat featuring 792 luxury rooms, including family-themed accommodations supported by specialized amenities. We prioritize a nurturing work environment, offering excellent benefits, a balanced work-life atmosphere, and recognition for your efforts.

Role Overview: Finance - Receiving Supervisor

We are seeking a dedicated Receiving Supervisor to join our team to oversee incoming goods' control, lead a receiving team, maintain quality standards, and manage administrative duties in compliance with food safety standards.

Responsibilities

• Inspect and verify all incoming shipments to confirm accuracy in quantities and quality.
• Cross-check deliveries against Purchase Orders, Market Lists, or Requisitions.
• Ensure all invoices and delivery orders are duly time-stamped and properly documented.
• Initiate credit note requests for any items rejected during receiving.
• Strictly adhere to food safety protocols to prevent biological, chemical, or physical hazards.
• Supervise and inspire the Receiving team through active leadership and hands-on management.
• Establish clear performance standards and consistently monitor team execution.
• Provide feedback, coaching, and on-the-job training for new team members to maintain high-quality output.
• Manage attendance records, absences, and the accuracy of shift rosters.
• Effectively communicate operational updates, priorities, and performance highlights to relevant stakeholders.
• Optimize the receipt process and rotation of goods to prevent spoilage.
• Maintain superior standards of accuracy, efficiency, and consistency in service delivery.
• Compile daily receiving reports and organize Purchase Orders and Market Lists systematically.
• Submit reports on outstanding purchase orders for overdue items.
• Prepare after-hours receiving reports with attention to detail and accuracy.
• Ensure complete compliance with SFSMS and HACCP food safety standards.

Qualifications & Requirements

• At least 3 years of experience in a Receiving Officer role or similar capacity.
• Educational background includes GCE "N" or "O" Levels, Nitec in Logistics Services, or a Diploma in Logistics or related fields.
• Demonstrated strong leadership and supervisory capabilities.
• Ability to perform effectively under pressure and communicate with all organizational levels.
• Highly organized, proactive, detail-focused, and reliable.
• Maintains a high degree of integrity and professionalism in all tasks.