Project Manager - E-Commerce (Remote)

About BlueTuskr

BlueTuskr is a specialized e-commerce growth agency dedicated solely to helping e-commerce brands scale profitably. Their approach blends paid media, owned media, creative services, and analytics combined by experts deeply committed to their disciplines and client success. The culture values deep expertise and autonomy rather than a jack-of-all-trades approach.

Role Overview

The agency is seeking a Project Manager responsible for ensuring client projects are executed smoothly, meet deadlines, and stay within scope. Reporting to the Lead Project Manager, this position manages daily project operations, coordinating across departments including Paid Media, Creative, Owned Media, and Analytics, guaranteeing no tasks slip through.

Key Responsibilities

• Oversee the daily workflow for multiple client accounts ensuring all deliverables, deadlines, and dependencies are tracked across teams.
• Maintain project schedules and scope, proactively flagging potential risks before they escalate.
• Act as the liaison connecting Paid Media, Creative, Owned Media, and Analytics efforts on client projects.
• Keep project statuses updated accurately in Asana to provide full team visibility.
• Identify workflow inefficiencies and bottlenecks and suggest improvements.
• Collaborate with Lead Project Manager to design, document, and implement optimized processes and templates.
• Standardize project scoping, tracking, and cross-department handoffs.
• Continuously refine internal systems to support team and client growth without sacrificing quality.
• Communicate with clients regarding timelines, deliverables, and project progress.
• Escalate issues timely with relevant context and recommended solutions.
• Work alongside account leads to align client expectations with deliverables.
• Assist with onboarding new clients and team members into established project workflows.
• Generate clear reports on project health, schedules, and team workload across accounts.
• Identify resource or capacity constraints early to prevent delivery impact.
• Contribute insights to internal reporting on processes and team throughput.

Candidate Profile

• Organized by nature; manages tasks and inbox with clear plans.
• Keen on identifying potential scheduling conflicts and scope creep early.
• Committed to continuous process improvement beyond just following procedures.
• Consistently communicates clearly, ensuring all stakeholders are informed.
• Remains composed under pressure, prioritizing effectively amidst competing deadlines.
• Open to coaching and able to quickly implement feedback from management.

Success Metrics

Within the first 90 days, the candidate will independently manage projects with a firm grasp of BlueTuskr workflows, establish productive relationships, identify and propose fixes to process gaps, and gain a reputation for reliability. Within the first year, the person will ensure smooth running accounts with minimal issues, help implement standardized process improvements, manage increasing project complexity, and act as a key partner to the Lead Project Manager.

Requirements

• 2-4 years of project management experience, preferably within an agency setting.
• Proven ability to juggle multiple concurrent projects or accounts with conflicting deadlines.
• Proficiency in Asana or comparable project management software.
• Strong skills in Google Sheets and familiarity with Slack for team communication.
• Excellent verbal and written communication capabilities.
• Process-oriented mindset with an emphasis on documenting and enhancing workflows.

Preferred Qualifications

• Experience in e-commerce or direct-to-consumer (D2C) industries.
• Direct collaboration experience with cross-functional marketing teams including paid media, SEO, and creative.
• Knowledge of reporting or dashboard tools.
• Bachelor’s degree or equivalent practical experience.

Benefits

• Fully remote position.
• Unlimited paid time off policy.
• Flexible working hours.
• Reimbursements for internet, mobile phone, and gym expenses after 90 days of employment.