Office Assistant Senior

About Orchestrate Consulting Group

Orchestrate Consulting Group aims to connect job seekers with carefully curated opportunities aligned to their career ambitions. Unlike staffing agencies, they validate and curate roles from verified employers without directly hiring for the positions.

Employer Industry

Healthcare Services

Why Consider This Role

• Potential for professional growth and promotion within the company
• Comprehensive benefits including paid parental leave and upfront tuition support
• Flexible payment plans for qualified employees
• Collaborative work culture centered on patient care
• Opportunity to significantly improve the onboarding experience of new patients

Key Responsibilities

• Greet and orient new primary care patients and members
• Help patients choose their Primary Care Provider (PCP) and activate their MyChart accounts
• Schedule initial appointments and manage outreach lists for incoming patients
• Request, obtain, and handle external medical records, ensuring accuracy and completeness
• Work with team members to triage patient calls and assist with diverse patient needs

Required Qualifications

• High School diploma or GED, or alternatively 10 years of relevant work experience
• At least two years experience in an administrative role
• Capability to perform physical tasks including frequent lifting/carrying and sustained keyboard use
• Excellent communication skills to interact effectively with patients, families, and healthcare teams
• Dependability with punctuality and availability to work scheduled shifts

Preferred Qualifications

• Experience working in healthcare administration or providing administrative support in a healthcare environment
• Knowledge of patient onboarding procedures and managing medical records
• Familiarity with healthcare technology platforms and MyChart system operations

Additional Information

Orchestrate Consulting values candidate privacy and equal opportunity employment, partnering exclusively with organizations committed to a transparent, fair, and secure hiring process. Note that Orchestrate Consulting is not the employer of record for this position but acts as a connector to top employers.