Maintenance Coordinator

About the Role

Royal Elite Real Estate is looking to hire a skilled Maintenance Coordinator for their Sharjah location. This full-time position requires an individual with extensive experience coordinating maintenance activities in the real estate sector. The role emphasizes excellent customer service and proactive problem-solving to ensure seamless management of maintenance requests and fulfillment of work orders.

Key Responsibilities

• Oversee and manage daily maintenance operations within the property portfolio.
• Receive, evaluate, prioritize, assign, and track maintenance requests to ensure timely completion.
• Maintain effective communication with tenants, clients, contractors, and internal teams to facilitate smooth workflow.
• Handle tenant inquiries, complaints, and maintenance issues with professionalism and prompt resolution.
• Generate maintenance reports and keep detailed records of maintenance activities.
• Adhere strictly to company protocols and service standards throughout all processes.

Qualifications and Requirements

• Demonstrated experience as a Maintenance Coordinator, ideally in a real estate environment.
• Excellent communication and customer relationship management skills.
• Strong aptitude for problem-solving and conflict resolution.
• Capable of prioritizing tasks and managing multiple maintenance requests concurrently.
• Organized with proficient coordination abilities.
• Skilled in Microsoft Office applications; familiarity with property management systems or Computerized Maintenance Management Systems (CMMS) is a plus.
• Fluent in English; knowledge of Arabic is advantageous.

Additional Information

If you fit the profile and are eager to contribute to a thriving real estate company, please send your résumé to the provided email address.