Inside Sales Executive – Shopify & E-commerce Solutions

About Heyjope

Heyjope specializes in enabling entrepreneurs, Instagram sellers, and expanding businesses to launch professional Shopify-based e-commerce websites. Our offerings include website development, payment gateway integration, shipping configurations, training, and ongoing support to empower businesses to confidently sell online.

Role Overview

We're seeking a lively and confident Sales Executive passionate about engaging business owners, understanding their needs, and transforming potential leads into paying customers.

Key Responsibilities

• Make calls to warm and cold leads generated through Meta Ads, social media, and various marketing efforts.
• Comprehend customers' requirements and suggest appropriate Shopify website packages.
• Arrange product demonstrations for qualified prospects.
• Consistently follow up with leads until they convert into customers.
• Keep lead statuses and customer interactions updated in the CRM system.
• Achieve monthly sales targets contributing to company growth.
• Collaborate with the technical team to ensure a seamless customer onboarding process.

Candidate Requirements

• Between 1 and 3 years of experience in telecalling, inside sales, or business development.
• Proficient communication skills in English and Malayalam.
• Capability to build trust and confidently manage customer objections.
• Strong skills in negotiation and closing sales.
• Basic knowledge of CRM tools and Microsoft Excel.
• Previous experience selling digital services, software, websites, or marketing solutions is advantageous.
• Self-driven with a goal-oriented approach.

Compensation and Benefits

• Fixed salary coupled with appealing performance-based incentives.
• Chance to join one of Kerala’s emerging Shopify development companies.
• Ongoing training on products and sales techniques.
• Potential for career progression into roles like Business Development or Sales Manager.
• A friendly and supportive workplace atmosphere.

Additional Job Information

• Work type: Full-time employment
• Location: Kerala with hybrid and work-from-home options
• Workdays: Monday to Saturday
• Industry: E-commerce, Shopify development, and IT services
• Experience required: 1-3 years

Ideal Candidate Profile

The ideal candidate loves engaging with people, enjoys sales conversations, is confident in phone communication, and is passionate about helping small enterprises expand by bringing their business online.