Financial Analyst

About the company

Teladoc Health is a global leader in virtual care, providing a wide range of digital healthcare services across primary care, mental health, expert medical support, connected devices, and licensed platform offerings. The company works with major insurers, employers, and health systems worldwide, helping millions of people access care with confidence. In Canada, Teladoc Health has served more than 9 million people and has operated for over 20 years across 175 countries.

Role overview

The Financial Analyst will support the Canadian FP&A team by producing accurate, timely monthly reporting and analysis. The role covers budgeting, long-range planning, monthly and quarterly forecasts, variance analysis, leadership reporting, KPI tracking, and scenario modeling. It also includes analytical support for revenue, provider cost, and margin analysis, along with help during month-end close and ongoing process improvements. Success in this role requires strong attention to detail, initiative, and effective collaboration across teams to support both strategic and day-to-day finance goals.

In addition, the role works closely with Accounts Payable, internal business partners, and cash accounting to make sure invoices are tracked, payment failures are resolved, and payments are transitioned fully to electronic methods.

Responsibilities

• Help build annual budgets and recurring forecasts by maintaining models, running scenario analysis, defining and tracking KPIs, and preparing presentation materials for stakeholders.
• Review monthly financial and operational results, identify key trends and deviations, and highlight areas where performance can improve.
• Support month-end close tasks such as reconciliations, accruals, and preparation of supporting schedules and working papers.
• Carry out product-level margin analysis to guide pricing and profitability decisions.
• Work with teams across Operations, Sales, and Business Development to provide financial input for decision-making.
• Create and maintain dashboards and reporting tools that turn financial and operational data into clear insights.
• Prepare summaries and presentation content for senior leadership and board-level reviews, including performance, risks, and opportunities.
• Review contracts and legal documents, coordinate with relevant stakeholders, and ensure their financial impact is reflected correctly in budgets and forecasts under US GAAP.
• Respond promptly to questions and follow-ups from internal and external stakeholders.
• Support automation projects and contribute to ongoing process improvements.
• Maintain strict confidentiality and safeguard sensitive and protected health information.
• Follow all applicable government-mandated and regulatory compliance requirements.
• Process all Accounts Payable payment runs and investigate issues or queries related to payments.
• Ensure payment runs are completed accurately and on time.
• Handle the full invoice lifecycle from receipt through processing and payment.
• Apply fraud-prevention checks by calling suppliers to confirm banking information.
• Collect and retain the documentation needed to keep the payment process SOX-compliant.
• Help improve payment workflows while preserving control quality and standards.
• Match invoices with purchase orders and packing slips or receipts.
• Assist with weekly cheque runs and manual payments.
• Support month-end payables and accrual activities.
• Help with process documentation and continuous improvement work.
• Support audit preparation.
• Provide additional ad hoc analysis and reporting as needed.

Requirements

• Bachelor’s degree in Finance, Accounting, or a related discipline.
• CPA designation, progress toward CPA, or an equivalent qualification is considered an asset.
• 3 to 5+ years of experience in forecasting, financial analysis, or accounting.
• Strong planning, organization, and time-management skills with the ability to handle competing deadlines and pressure.
• Excellent analytical, problem-solving, and critical-thinking abilities with a high level of accuracy and attention to detail.
• Ability to work both independently and collaboratively.
• Flexible, team-oriented, and committed to continuous learning in cross-functional environments.
• Strong written and verbal communication skills, along with good interpersonal skills.
• Comfort working in a fast-moving, expanding business environment.
• Hands-on experience with accounting tools such as Oracle SmartView and strong proficiency in Microsoft Excel and PowerPoint.
• Exposure to Alteryx, Salesforce, Workday, Concur, or similar platforms is an advantage.
• Bilingual English/French capability is an asset.
• No specific license or credential is required for this role.
• The listed qualifications and experience are preferred but not mandatory.
• Travel expectations may apply and can change based on business needs.
• Reasonable accommodation may be provided for qualified individuals with disabilities in accordance with company policy.
• The employer uses AI-assisted tools in recruitment to support screening and evaluation, while final hiring decisions remain human-led.
• The organization is an equal opportunity employer and supports inclusive, accessible hiring and workplace practices.

Perks and culture

• Join a mission-driven company focused on making healthcare more accessible across Canada.
• Be part of a collaborative, supportive team environment with room for learning and growth.
• Work for an organization recognized for innovation in whole-person virtual care.
• Opportunity to contribute to a rapidly growing business and its expanding service lines.
• Inclusive and diverse workplace culture with a strong commitment to equity and accessibility.

Additional information

Salary range: CAD 68,000 to 78,000 per year.

Position type: Net new role.

Physical requirements: The role requires the ability to perform the essential duties of the job. Reasonable accommodations may be made to support qualified individuals with disabilities or other limitations, in line with company policy.

Job description note: This posting is a general summary of the role and responsibilities. Duties and requirements may change over time at management’s discretion.

Why this role matters: The company highlights its impact on Canadian healthcare, its focus on quality and safety, its collaborative culture, and its commitment to growth, innovation, and inclusion.

Equal opportunity: Employment decisions are based on strengths and qualifications. The company does not discriminate on the basis of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Accessibility: Candidates needing accommodations during recruitment or interview stages can request support through the employer’s accessibility contact channel.