Executive - Debt Management Services - Consumer

Job Location

Nagpur, Maharashtra, India

Company Background

This position is offered by Bajaj Finance Ltd.

Culture and Values

• Diligently puts effort into work, plans and monitors daily progress to reach objectives.
• Demonstrates responsibility and commitment towards achieving targets with focus.
• Upholds honesty, fairness, and integrity in all interactions in accordance with the organization's policies.

Key Responsibilities

• Meet collection targets assigned to the respective branch, ensuring performance indicator (PI) targets are achieved.
• Maintain cost effectiveness by achieving targets within the specified monthly cost limits.
• Ensure full compliance with all legal guidelines governing the collection processes both in letter and spirit.
• Monitor that collection agencies and executives operate in accordance with applicable laws.
• Enforce adherence to the organization's Code of Conduct.
• Continuously oversee collection agencies and executives to detect and prevent any fraudulent activities that could result in losses.

Qualifications and Experience

• Strong skills in managing and leading people.
• Proven track record of success and results-oriented approach.
• Excellent verbal and written communication capabilities.
• Effective negotiation skills.
• Strong action bias and drive to deliver results in a demanding performance environment.
• Capability to lead by example.
• Exceptional relationship-building abilities.
• Positive and affirmative disposition with clear thinking and persistence.
• Highly motivated self-starter.
• Basic computer proficiency.