Document Technician - Information Technology

About SAG-AFTRA

SAG-AFTRA is a renowned American labor union representing around 160,000 media professionals. The organization is dedicated to supporting members by securing optimal wages, working conditions, health and pension benefits, expanding work opportunities, enforcing contracts, and protecting members’ work from unauthorized use.

Key Responsibilities

• Maintain and perform preventive upkeep on Document Center scanners daily, weekly, and monthly while documenting any service issues encountered.
• Accurately scan a variety of documents, ensuring proper data capture for image retention purposes.
• Conduct quality control to verify that documents are correctly batched before scanning and accurately transferred to the designated image retention application afterward.
• Provide training to temporary and full-time support staff on document scanning processes and quality assurance standards.
• Communicate effectively with Document Center management to report workload status, errors, or any concerns.
• Execute additional duties as assigned within the scope of document management.

Required Qualifications

• A solid operational knowledge of production scanning and preventive scanner maintenance procedures.
• Proficient understanding of imaging software, specifically Documentum, Kofax Capture, Captiva Capture, and Omniform Filler.
• Skilled in PC applications with strong familiarity with Windows operating systems.
• Knowledge of Oracle database systems is advantageous.
• Thorough understanding of document preparation, scanning, and indexing protocols.
• Physical ability to lift up to 40 pounds.
• Excellent verbal and written communication capabilities.
• Strong teamwork skills, accountability, and integrity in performance.
• Detail-oriented and organized, able to manage multiple tasks efficiently under pressure.
• Able to accept and act on instructions from multiple supervisors in a positive, feedback-oriented environment.
• Typing speed of at least 35 words per minute.
• Availability and willingness to work extended hours, including weekends, as business needs require.

Education and Experience

• High school diploma or equivalent is mandatory.
• Experience with Kodak i5250v scanners or similar equipment.
• Familiarity with document management platforms like Documentum, Kofax Capture, Captiva Capture, and Omniform Filler.
• Preferred: Minimum of 2 years' experience in imaging services including document scanning and indexing.
• Technological and mechanical aptitude, capable of independent work with limited oversight.
• Highly detail-focused with sustained attention to task accuracy and quality.
• Ability to effectively multitask without sacrificing work quality or output.

Compensation and Benefits

• This role offers an hourly wage of $29.27.
• Comprehensive employee benefits including affordable medical and dental insurance.
• Generous pension plan supporting long-term financial security.
• A collaborative and mission-driven workplace culture.
• Balance between professional responsibilities and personal life.

Additional Information and Policies

• SAG-AFTRA is committed to equal employment opportunities regardless of race, color, religion, gender, age, national origin, disability, sexual orientation, veteran status, or other legally protected categories.
• The organization considers applicants with criminal records in compliance with applicable laws.
• Candidates must have valid authorization to work in the U.S.; visa sponsorship is not provided.
• The position location is Los Angeles, California; relocation assistance is not offered.
• The standard work schedule is 35 hours per week with potential voluntary hybrid work involving 2 to 4 days onsite weekly.
• Reasonable accommodation requests for applicants with disabilities can be made during application or recruitment processes.