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Customer Support Intern
Teamspace Financial Services Private Limited
Delhi-NCR, India · À temps plein
Soyez le premier à postuler
- Expérience
- N'importe lequel
- Salaire
- INR 12,000 – INR 18,500 / month
- Ouvertures
- 1
- Publié
- il y a 6 heures
- Mode de travail
- Au bureau
- Éducation
- Tout diplômé
- Admissibilité
- Applicants must be fresh graduates with a valid graduation degree certificate, have a CIBIL score of at least 700, and be up to 35 years of age.
- CV
- Candidature requise
Description de l'emploi
About the Company and Role
This opportunity is with a highly reputed Indian bank for fresh graduate candidates seeking an on-roll position. The designation is Intern/Trainee within the captive contact centre of a premium bank. Successful candidates will join a structured environment offering a full-time position with performance-based incentives.
Job Responsibilities
- Assist customers by addressing and resolving their inquiries and concerns related to banking services.
- Provide detailed account information and support customers through various banking transactions via telephone.
- Promote, cross-sell, and upsell banking products to customers during calls as a mandatory part of the role.
Required Qualifications and Criteria
- Must hold a Graduation degree with the original certificate available for verification.
- A minimum CIBIL credit score of 700 is mandatory.
- Applicants should be no older than 35 years of age.
- Exceptional verbal communication skills and effective listening abilities are required.
- Preferably have prior experience in customer service, especially within the financial sector.
- Capable of managing high call volumes efficiently while maintaining professionalism and service quality.
Employment Details
- Monthly stipend ranges from INR 12,000 to INR 18,500 with a base of INR 16,500 for freshers plus performance-based incentives.
- Work schedules differ by gender: Females work a shift between 7:00 AM and 7:00 PM (8.5-hour shift); males can work either 11:00 AM to 8:00 PM or 2:30 PM to 11:00 PM.
- Employees work six days per week with one rotational weekly off.
Work Location
The job location is Plot No. 444, Udyog Vihar Phase-5, Sector-19, Gurgaon - 122008, Delhi-NCR, India.
Additional Contact Information
For inquiries, candidates may reach out to HR Khushi Tiwari at 8356823327.