Customer Support Executive
Pune, Maharashtra, India · À temps plein
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- Expérience
- N'importe lequel
- Salaire
- INR 400,000 – INR 700,000 / year
- Ouvertures
- 1
- Publié
- il y a 5 heures
- Mode de travail
- Au bureau
- Éducation
- Not required
- Admissibilité
- Open to all candidates regardless of graduation status; no degree required for application.
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
About the Company
Gratitude India, established in 2004, has transitioned from a BPO recruitment agency to a tech-savvy organization certified under ISO 9001:2008. The firm incorporates AI chatbots in its hiring process, accounting for 20% of recruitments to enhance efficiency and maintain a human-centric approach.
Job Responsibilities and Requirements
The ideal candidate should possess more than six months of relevant experience in customer service, preferably within Telecom, Technical, Healthcare, or Banking sectors. A graduate or undergraduate background in a related customer service field is preferable. Excellent command of English, both written and verbal, is essential.
- Strong proficiency in English communication skills.
- Good ability to comprehend and respond to emails effectively.
- Capable verbal communication skills to assist customers efficiently.
- Willingness and flexibility to work in a 24/7 shift environment.