Customer Support Executive

Sappy

Greater Boston (Hybrid) · À temps plein

Soyez le premier à postuler

Expérience: N'importe lequel
Salaire: —
Ouvertures: 1
Publié: il y a 3 heures

Mode de travail: Hybride
CV: Candidature requise

Description de l'emploi

Role Overview

As a Customer Support Executive at Sappy, you will be responsible for providing exceptional assistance to users by addressing their inquiries through multiple channels such as chat, email, and phone. Your main tasks will include diagnosing problems, delivering helpful product-related advice, and ensuring that every customer enjoys a seamless and satisfying experience when using Sappy's platform.

Locations

The position is available for teams located in Bangalore (India) and Boston (US), with a hybrid working model combining onsite and remote work.

Compétences

Service client Résolution de problèmes Compétences en communication Gestion de la relation client Assistance par chat Connaissance du produit Email Support Phone Support Multichannel Support