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Customer Care Executive - Voice Process
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 20,500 – INR 22,500 / month
- Openings
- 1
- Posted
- il y a 1 heure
- Work mode
- In office
- Education
- 12th pass
- Eligibility
- Applicants aged 18 to 30 years who have completed the 12th grade can apply, including those with or without prior customer service or sales experience.
- Resume
- Required to apply
Where you'll work
Job description
Job Overview
This role requires individuals to manage customer interactions over voice channels, ensuring excellent support and service delivery. Candidates must be 12th pass, aged between 18 to 30 years, and proficient in English and Hindi communication.
Key Responsibilities
- Professionally manage inbound and outbound calls providing detailed information about products and services.
- Assess and clarify customer needs effectively.
- Drive high customer satisfaction by resolving queries efficiently.
Candidate Requirements
- Completed minimum high school education (12th standard).
- Age bracket: 18 to 30 years.
- Strong communication skills in both English and Hindi.
- Prior experience in customer service or sales preferred but not mandatory.
Remuneration and Benefits
- Monthly salary ranging from 20500 to 22500 INR.
- Performance-linked bonuses and incentives.
- Extensive training programs and opportunities for professional growth.
Skills
Work styles they’re looking for
Problem Solving
Voice Communication