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Customer Care Executive
Visakhapatnam, Andhra Pradesh, India · À temps plein
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- Expérience
- N'importe lequel
- Salaire
- INR 12,000 – INR 18,000 / month
- Ouvertures
- 1
- Publié
- il y a 8 heures
- Mode de travail
- Au bureau
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
Role Overview
As a Customer Care Executive, you will play a crucial role in addressing customer problems promptly and ensuring their satisfaction is maintained at a high level. A thorough knowledge of our services and policies is essential to respond effectively to any queries or concerns customers may have. Communication will occur across multiple platforms, including telephonic and online chat systems.
Key Responsibilities
- Efficiently resolve customer complaints and issues to uphold service quality.
- Maintain comprehensive understanding of the company’s service offerings and internal procedures.
- Deliver accurate and timely responses to customer inquiries across diverse communication channels such as phone and chat.
Work styles they’re looking for
Compétences en communication