Credit Controller

About Consensus

Consensus is a community devoted to supporting individuals with learning disabilities, autism, and complex needs. Beyond simply providing care, we inspire and empower those we support, driven by a passionate team dedicated to making a substantial impact in people's lives.

Role Summary

We are seeking a motivated and detail-focused Credit Controller to join our Finance team, based at our Central Support Office in Colchester. The role demands a proactive approach to managing receivables and coordinating with various stakeholders to ensure timely debt collection and account accuracy.

Key Responsibilities

• Ensure prompt collection of all outstanding debts.
• Engage with individuals, service providers, and funding bodies to facilitate cash recovery.
• Prepare and provide debt status reports to the Finance and Operations Directors as necessary.
• Handle general credit control administration tasks.
• Perform account reconciliations and monitor financial records.
• Manage internal and external correspondence related to credit control.
• Issue credit control correspondence and process refund requests.
• Verify invoices and address changes in fee rates.
• Support forecasting activities related to collections.

Candidate Profile

• Previous experience in credit control.
• Strong organisational and administrative competencies.
• Effective communicator with excellent written and oral skills.
• Proactive problem-solver with a supportive attitude toward colleagues.

Employee Benefits

• Holiday Purchase Scheme with 25 days annual leave.
• Recognition and rewards programmes including long service awards and a recognition platform.
• Learning and development opportunities through Consensus Academy.
• Life Assurance coverage equaling twice the annual salary.
• Wagestream service allowing partial wage access before payday.
• Discounts available from over 150 retailers via an employee benefits platform.
• Comprehensive health and wellbeing support including Employee Assistance Programme and Mental Health First Aiders.

Diversity and Inclusion

Consensus is proud to be certified as a Great Place to Work® and recognised among the UK’s Best Workplaces for Women in 2026. We foster an environment of respect, appreciation, and opportunity for growth, valuing diversity and individuality. We encourage applications from all qualified individuals regardless of race, gender, disability, religion, sexual orientation, or age.