Coordinator - Administrative Role

Job Overview

Serve as the primary point of contact for clients by answering their inquiries and requests through phone and email communication. Use computer databases to enter and retrieve information, keeping records, files, and reservations updated. Operate standard office equipment in addition to computers. Prepare letters, memos, and various documents using word processors, spreadsheets, databases, or presentation software. Send and receive information by computer, mail, or fax, ensuring written content is accurate and complete. Utilize computers and point-of-sale systems to access and input work-related data.

Key Duties

• Comply fully with company policies and procedures.
• Maintain a neat and professional appearance through appropriate uniform standards.
• Protect confidential company information and safeguard company assets.
• Welcome guests according to company standards, anticipate their service needs, assist individuals with disabilities, and express genuine gratitude to guests.
• Communicate clearly and professionally with others.
• Prepare and review written documents thoroughly and accurately.
• Answer telephone calls using appropriate protocols.
• Foster positive working relationships with colleagues and other departments.
• Support teamwork to achieve shared objectives and respond properly to coworkers' concerns.
• Report accidents, injuries, and unsafe working conditions to management.
• Physically move or handle items weighing up to 10 pounds without assistance.
• Perform other reasonable tasks as requested by supervisors.

Diversity and Equal Opportunity

The company is dedicated to providing equal employment opportunities and creating an inclusive environment. Diversity in backgrounds, talents, and experiences among staff is celebrated and valued. Discrimination based on disability, veteran status, or any legally protected characteristic is strictly prohibited.

About Aloft Hotels

Aloft Hotels offers a modern, vibrant environment designed to be a starting point for guests whether their day involves leisure activities, meetings, or social occasions. The brand seeks confident and approachable individuals who enjoy connecting with others and stand out from the usual. Joining Aloft means becoming part of a global team under Marriott International, where you can do your best work, fulfill your purpose, and grow to your best self.