Content Designer

About Solirius Reply and Role Overview

Solirius Reply is a digital transformation consultancy serving both public and private sector organizations. They focus on solving complex technical challenges through human-centered design and multidisciplinary teams comprising strategists, architects, developers, designers, and analysts collaborating closely with clients and end users. The company embraces a flat organizational structure, values independent work, continuous learning and career growth, flexible work-life balance, and a creative, inclusive culture enriched by diverse perspectives.

Role Details

The Content Designer will join multidisciplinary teams to craft innovative digital products and services for governmental and private clients. The ideal candidate is a clear communicator and active listener with a systematic approach to problem solving and designing inclusive, user-focused experiences. This individual will balance business and user needs, demonstrate a pragmatic team-centric mindset and be eager to expand 'T-shaped' skills by embracing new challenges.

Responsibilities and Skills

• Create content that clearly addresses user needs, simplifying complex concepts, processes, and language.
• Collaborate effectively with user-centered design teams and stakeholders across agile service design phases from discovery through to live implementation.
• Engage in user research, leveraging both qualitative and quantitative data to inform content and user journey design.
• Participate in prototyping and user testing to refine content interactions.
• Influence senior stakeholders by guiding them to produce user-centered content supported by evidence of user needs.
• Ensure content complies with statutory or legal standards while maintaining accessibility and usability for broad audiences.
• Support and coach teams and stakeholders on user-centered design and agile methodologies.
• Champion usability, accessibility, and inclusivity best practices to facilitate universal access.
• Contribute to client design systems by setting content design standards.
• Apply expert knowledge of the Government Service Standard as it relates to the content designer's role.
• Communicate confidently and facilitate effectively with stakeholders at all levels using excellent verbal, written, and listening skills.
• Understand technical concepts and constraints at a high level to support collaboration.
• Navigate project limitations to ensure delivery of value to clients and their users.
• Support the growth and development of both the Solirius internal culture and design practice, including content community of practice.
• Contribute to thought leadership and marketing content, plus client proposals and presentations to support business development.

Additional Information

The opportunity allows career progression across various stages of the development lifecycle and sectors, providing a diverse and enriching professional experience.

While the role is remote-based primarily, candidates should be willing to meet frequently at the London office and travel as needed for client engagements.