Client Services Rostering & Workforce Capability Officer

About the Role

Join Casa Services in Alice Springs as a Client Services Rostering & Workforce Capability Officer, working full-time at 38 hours per week. This position offers the opportunity to contribute meaningfully by supporting people with disability to lead independent and fulfilling lives through effective workforce coordination.

Key Responsibilities

• Organize and maintain accurate workforce rosters.
• Administer leave cover and implement roster modifications.
• Track workforce utilization levels and identify staffing needs.
• Arrange mandatory training sessions and ensure compliance documentation is up to date.
• Manage workforce-related data and generate comprehensive reports.

Required Qualifications and Skills

• Demonstrated experience in rostering, scheduling, or administrative roles.
• Excellent organizational abilities and strong communication skills.
• Competency in Microsoft Office and workforce management systems.
• Collaborative mindset with a problem-solving orientation.
• Possession of clearances and licenses relevant to the disability sector.

Benefits and Culture

• Remuneration aligned with SCHADS Award Level 4 plus superannuation.
• Access to salary packaging advantages.
• Supportive, inclusive, and diverse team environment.
• Opportunities for ongoing professional growth.
• Engagement in impactful work that positively affects lives every day.

Application Process and Additional Information

Interested candidates should submit a resume and cover letter addressing the selection criteria by 25 July 2026. The recruitment team is available for inquiries and to provide a position description upon request.

Casa Services is committed to diversity and inclusion, encouraging applications from Aboriginal and Torres Strait Islander people, people with disabilities, and members of the LGBTQIA+ community. Candidates who align with the organisation’s values are invited to apply, even if all qualifications are not fully met.