Cashier

Role Overview

The Cashier plays an essential role in delivering efficient, friendly, and accurate service to customers. Responsibilities include handling checkout and return transactions and overseeing the Self-Checkout area to ensure smooth customer flow.

Key Responsibilities

• Perform checkout and return transactions swiftly and accurately.
• Monitor and maintain the Self-Checkout stations for functionality and customer support.
• Continuously update product and project knowledge to provide customers with detailed information and identify opportunities for sales.
• Comply with company policies and procedures to reduce inventory shrinkage.
• For Head Cashiers: position and support other Cashiers, expedite price checks, approve Point of Sale transactions and markdowns across various service points including mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Handle first-level customer issue escalations and assist with training, coaching, and supervising Front End Associates.

Desired Qualifications

• At least one year of experience in a Cashier role preferred for Head Cashier candidates.