Cashier

About Sunset Hospitality Group

Sunset Hospitality Group (SHG) is a renowned global lifestyle hospitality organization managing a diverse collection of properties including Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, and Fitness Centers. With operations spanning 112 venues across 26 countries, SHG is dedicated to creating genuine and varied hospitality experiences that unite people worldwide.

Role Overview

We are looking for a precise and guest-oriented Cashier to join the Front-of-House team at our distinguished dining brands such as SUSHISAMBA, Signor Sassi, and L’AMO. As an essential team member acting as the guests' last point of contact, you will significantly contribute to delivering outstanding guest experiences while encouraging your colleagues to maintain elite luxury hospitality standards.

Key Responsibilities

• Provide every guest with a courteous, professional, and memorable farewell encounter.
• Process payments including cash, credit cards, and digital methods accurately following company policies.
• Efficiently and discreetly prepare and present bills to guests.
• Record all transactions precisely using the restaurant's POS system.
• Perform cash drawer balancing and complete reconciliation at the end of shifts.
• Manage refunds, discounts, voids, and any adjustments according to company guidelines.
• Collaborate closely with management and service teams to address billing inquiries promptly and professionally.
• Maintain strict confidentiality and security over all financial dealings.
• Assist reception and front-of-house teams during busy periods as needed.
• Ensure cashier stations are organized, sufficiently stocked, and maintained to luxury standards.
• Comply with company policies, financial controls, and health and safety regulations.

Candidate Profile and Requirements

• At least two years of cashier experience within luxury restaurants, upscale lifestyle venues, fine dining, premium retail, or five-star hotels.
• Familiarity with restaurant POS systems and payment software.
• Exceptional numerical precision and meticulous attention to detail.
• Excellent customer service abilities and strong interpersonal communication skills.
• Polished and professional appearance paired with a friendly, confident demeanor.
• Capability to remain composed and effective during peak service times.
• High ethical standards, strong accountability, and discretion in handling financial transactions.