Case Manager

About the Role

Located in Pittsburgh, PA, Bulldog Trial Lawyers is a plaintiff-side employment law firm supported by Corgi, which manages the firm's operational aspects including technology, recruiting, and finance. The attorneys concentrate on legal advocacy while Corgi ensures smooth operational functioning. We are seeking a Case Manager who will act as the main liaison for clients throughout their legal proceedings, providing clear communication and support while equipping attorneys with all necessary information to successfully handle cases.

Key Responsibilities

• Act as the central contact point for clients from initial intake through to case closure.
• Conduct intake interviews and collect important documentation.
• Keep clients informed regularly about the status and progress of their cases.
• Obtain employment, payroll, personnel, medical, and additional pertinent records.
• Manage the logistics of signatures, document collection, and authorization processes.
• Monitor deadlines and ensure timely submission of required information.
• Create clear case summaries and organize documents for attorneys’ review.
• Collaborate with experts, suppliers, and opposing counsel as necessary.
• Maintain accurate and updated case notes and records in case management software.
• Refer legal concerns to attorneys and paralegals while independently handling administrative tasks.

Candidate Requirements

• Between 1 to 3 or more years of experience in case management, legal assistance, client support, claims, or customer service roles.
• Prior experience within a law firm is advantageous but not mandatory.
• Strong organizational skills and keen attention to detail.
• Ability to multitask and manage multiple clients at once efficiently.
• Comfortable operating in a dynamic and rapid-growth environment.
• Proficient computer skills and an aptitude for quickly mastering new software.

Compensation and Additional Details

Salary is negotiable and will depend on the candidate's experience and qualifications.