Case Manager – Long Term Management

About the Role

We are looking for a seasoned Case Manager specializing in Long Term Management to join our Workers’ Compensation division. This position involves overseeing a caseload of complicated and enduring claims. You will collaborate closely with injured employees, employers, healthcare providers, and rehabilitation specialists to facilitate effective and lasting outcomes.

Key Responsibilities

• Handle a portfolio of prolonged and intricate Workers’ Compensation claims.
• Create customized plans for recovery, treatment, and return-to-work initiatives.
• Provide support for injured workers facing medical, vocational, or psychosocial challenges.
• Establish and nurture strong partnerships with all relevant stakeholders.
• Analyze medical data to identify ways to enhance recovery and work ability.
• Ensure claims adhere to applicable laws, scheme rules, and internal policies.
• Keep accurate claim documentation while fulfilling service and regulatory standards.

Candidate Profile

• Experience managing complex or long-term Workers’ Compensation claims.
• Comprehensive understanding of Workers’ Compensation schemes and claim procedures.
• Skilled in assisting injured workers with multifaceted recovery and reintegration needs.
• Excellent communication, negotiation, and stakeholder relationship abilities.
• Capacity to handle sensitive discussions with empathy and professionalism.
• Strong organizational talents and problem-solving aptitude.

About Our Company

DXC's Insurance Software and Business Process Services (ISB) assists insurers worldwide in modernizing core operations through industry knowledge, reliable software platforms, and AI-powered solutions. As a global leader, ISB supports policy administration, claims, billing, analytics, and digital engagement for multiple insurance markets. You will contribute significantly to transforming vital insurance platforms relied upon daily by millions.

Our Culture and Benefits

We prioritize the welfare of our customers, employees, environment, and communities, fostering a culture based on inclusiveness, belonging, and social responsibility. Our commitment extends to offering competitive remuneration, comprehensive benefits, personal development opportunities, and a supportive workplace environment.

Application and Equal Opportunity

If you aspire to join a culture that values innovation, achievement, and individual ideas, please submit your application. We promise a fair, comprehensive, and enjoyable recruitment process that lets you showcase your best self.

DXC is dedicated to equal opportunity employment, welcoming applicants from diverse backgrounds. We embrace a "bring your whole-self to work" philosophy, recognizing that diversity drives our success. Candidates requiring accommodations for disabilities will be supported under our Accommodation Policy.

Work Environment and Ethics

Our work approach balances face-to-face collaboration and flexibility, promoting well-being, productivity, and inclusiveness. Please be aware that DXC does not solicit payments or equipment purchases during recruitment and steers clear of fraudulent offers.