Business Operations Executive

Overview

The role of Business Operations Executive is designed to enhance business operations excellence within the Arabia region by bolstering commercial performance management, refining sales execution standards, and leveraging data-driven insights to unlock growth potential. This position supports key priorities like Customer Reach, Top 10 SKU Penetration, Lead Management, customer experience initiatives, and governance practices to accelerate growth and strengthen consistent execution.

Key Responsibilities

• Manage and support attainment of Arabia business goals focused on Reach and Top 10 SKU Penetration.
• Analyze data to uncover growth prospects, market gaps, and areas needing improvement.
• Oversee Lead Management processes using Salesforce and UFS Sales Pro application to ensure robust pipeline follow-up.
• Collaborate with Sales Leadership to establish quarterly KPIs, performance benchmarks, and incentive schemes.
• Plan and implement sales activation events, contests, campaigns, and quarterly execution strategies.
• Track business performance with Power BI dashboards, Excel-based analysis, and routine performance assessments.
• Interpret business data into actionable insights, highlight risks, and recommend corrective measures to expedite decision-making.
• Contribute to the Arabia Customer Experience Roadmap alongside Data & Analytics, Sales, and Marketing teams.
• Compile business updates, newsletters, pricing index monitoring, and materials for leadership reviews to enhance governance.

Qualifications and Skills

• Strong analytical aptitude with direct experience in tracking business outcomes, reporting, and generating insights.
• Proficiency in Microsoft Excel at an advanced level for managing, interpreting, and communicating complex datasets.
• Excellent commercial acumen with capability to convert performance shortfalls into effective business initiatives.
• Outstanding communication, presentation, and stakeholder engagement skills.
• Ability to juggle multiple tasks efficiently within a fast-moving, cross-departmental environment.

Preferred Experience

• Familiarity with Salesforce CRM, Power BI, or comparable commercial reporting platforms.
• Background in sales excellence, lead management, customer experience, or operational business roles.
• Previous exposure to distributor, sales, or customer-facing commercial settings.
• Experience within the Food Service sector is advantageous.

Inclusion Statement

The organization values equity, inclusion, and diversity to drive positive business outcomes and create an improved future for its diverse team, consumers, partners, and communities globally. Everyone is encouraged to bring their authentic self to work. Applicants requiring support or accommodations are advised to communicate their needs to facilitate a smooth recruitment process.