Business Intelligence Analyst

Company Overview

PBS Systems, headquartered in Calgary, Alberta, is North America's rapidly expanding provider of an all-encompassing business platform. For almost four decades, PBS has transformed automotive retailing, ranking as the third-largest Dealership Management System vendor across the continent. Each month, new users join its platform to effectively oversee sales, service, inventory, and accounting processes. The company values its customers as partners and innovators and emphasizes career growth aligned with personal aspirations.

Role Summary

The Business Intelligence Analyst position involves developing, testing, documenting, and managing a comprehensive set of reports and data visualizations. The ideal candidate will be inquisitive, detail-focused, and a collaborative team member adept at transforming business queries into actionable reporting tools.

Key Responsibilities

• Develop and sustain reports, dashboards, and visual data presentations utilizing Microsoft Fabric, Power BI, and related analytics platforms.
• Contribute actively to work planning, including breaking down tasks into stories and integrating these into sprint cycles, and participate in technical planning such as data model creation and deployment.
• Engage in quality assurance efforts through peer evaluations, rigorous testing, and ongoing refinement activities.
• Prepare and analyze data from multiple sources using business intelligence tools to recognize trends and patterns.
• Collaborate with customers to gather reporting requirements and iteratively design reports that fulfill their needs.
• Partner with internal teams to discern business requirements and formulate BI solutions accordingly.
• Provide end-user support by troubleshooting and resolving BI tool and system issues for both internal and external customers.
• Maintain high standards for data accuracy, completeness, and consistency while adhering to established data governance practices.
• Adopt a growth mindset by staying current with emerging technologies and methodologies to continuously enhance BI operations.

Required Qualifications

• Educational background: high school diploma or post-secondary qualifications in Business, Analytics, Computer Science, Information Systems, or related disciplines.
• Technical proficiency required in SQL, Excel, and basic Power BI.
• Knowledge of Microsoft Fabric, advanced Power BI, Git, Python, R, Java, Power Query M, DAX, Power Automate, and workflow orchestration tools is advantageous.
• Business acumen including foundational understanding of Agile methodologies, analytical problem-solving, teamwork, effective communication, and interpersonal skills.
• Experience with Scrum, Kanban, or SAFe frameworks is a plus.
• Automotive industry and Dealership Management System experience (particularly with PBS) is preferred.
• Fluency in English (speaking, reading, and writing) is essential; French language skills are a benefit.

Benefits and Additional Information

• Ongoing professional development with opportunities for training and industry certifications supporting career progression.
• Travel prospects within Canada, the United States, and the Caribbean, up to twice yearly.
• Comprehensive healthcare plans including medical and dental coverage.
• Paid time off to promote work-life balance.
• An inclusive, collaborative culture encouraging employee input and idea sharing.
• Recognition programs and performance-driven incentives.
• Competitive salary and total compensation package including annual base pay, up to $4,800 annually in certification bonuses, additional performance incentives, and employee referral bonuses.
• Exclusive staff discounts with partners such as General Motors and Dell.

Note: This role involves occasional business travel within Canada and the USA, limited to up to two trips per year. Accommodation requests during the hiring process will be honored as needed. Only candidates progressing to interview will be contacted. Please ensure to check all email folders.