Back Office Executive

About the Role

Chiteki HR Solutions is seeking a diligent and well-organized Back Office Executive based in Jaipur. This role is exclusively open to female candidates who possess strong communication abilities and a desire to support customers effectively.

Key Responsibilities

• Manage inbound and outbound phone communications with professionalism.
• Offer detailed product information and assist customers with inquiries.
• Handle online customer interactions and coordinate orders efficiently.
• Maintain and update customer records accurately.
• Liaise with internal departments to ensure smooth operational flow.
• Address and resolve customer questions or issues promptly and courteously.

Candidate Requirements

• Must be female.
• Strong verbal and written communication skills are essential.
• Proficiency with basic computer applications, including MS Office and Excel.
• Experience or aptitude in customer handling and coordination.
• Capable of multitasking in a dynamic and fast-moving environment.