Associate, Client Solutions Office (1 Year Contract)

Role Summary

We are seeking a Client Solutions Associate on a one-year contractual basis. This role involves acting as the primary liaison for client requests, especially focusing on sizeable insurance companies, and coordinating internal and external experts to propose effective solutions.

Key Responsibilities

• Interpret and respond to client requests, collaborating with relevant subject matter experts as needed to deliver solutions.
• Serve as the main point of contact for clients, ensuring timely and efficient handling of inquiries.
• Support client account onboarding, ongoing maintenance, and relationship management with emphasis on large insurance institutions.
• Develop presentation materials and lead recurring client review meetings to communicate progress on active requests.
• Tailor client reports according to specific requirements and deliver them within stipulated timelines.
• Undertake other client solutions-related responsibilities and ad-hoc projects as assigned.

Candidate Qualifications and Skills

• Possess a Bachelor’s degree or Master’s, preferably in finance, accountancy, or business disciplines.
• Demonstrated experience working in client-centered roles; familiarity with servicing large insurance firms is advantageous.
• Significant industry knowledge related to financial markets, asset management, or securities services.
• Understanding of investment products, derivative instruments, and asset management operations is a plus.
• Proficiency in Microsoft Office suite, especially Excel and PowerPoint; Bloomberg knowledge is beneficial.
• Excellent interpersonal and communication abilities; fluency in English is essential.
• Capability to build and sustain strong relationships across internal teams and external clients.
• Character traits include resourcefulness, organisation, attention to detail, self-motivation, teamwork, and a positive "can do" mindset.