Assistant Project Manager

Role Overview

You will oversee and execute Government-to-Employee surveys within the Whole-of-Government (WOG) framework to gauge public officers' satisfaction with IT tools. This role involves coordinating with multiple internal departments and external vendors to facilitate smooth survey delivery.

Key Responsibilities

• Coordinate and manage government-wide surveys, ensuring all processes including preparation and operations are executed effectively.
• Engage with vendors and agencies for seamless collaboration, troubleshoot live survey issues, and maintain materials and databases crucial for survey success.
• Handle electronic direct mail (eDM) campaigns and marketing communications, maintaining communication calendars and developing playbooks to ensure timely and quality dissemination.
• Administer SharePoint databases and assist in survey development phases including testing and live launches.
• Conduct follow-ups and After Action Reviews (AAR) post surveys or events to capture outcomes and improvements.
• Support dashboard functionalities related to data management, analytics, reporting, and access control.
• Provide secretarial and logistical assistance for management meetings, including agenda scheduling, polling, event coordination, and utilize AI technologies as needed.
• Execute project administrative duties such as progress tracking, input collation through polls, and contributing to process enhancements via team activities.
• Perform additional project support tasks and administrative functions as assigned.

Qualifications

• Minimum of 3 years’ experience in operations, project management or administrative roles.
• Excellent communication, active listening, and interpersonal skills to engage effectively with stakeholders.
• Strong attention to detail and problem-solving capabilities.
• Experience in program management and providing secretariat and administrative support.
• Proficiency in MS Office suite (Word, Excel, PowerPoint, Outlook), MS Teams, Qualtrics survey software, and Tableau analytics.
• Fluent in English language.

Data Privacy

All personal data shared during the application process will be handled in strict compliance with applicable data protection laws and the company's Privacy Notice.