Assistant General Manager

About Nando's UK & Ireland

Nando's is a vibrant and inclusive hospitality company where teamwork, fun, and mutual support form the core of our culture. We strive to create an environment where our staff, known as Nandocas, feel valued, motivated, and inspired to deliver exceptional experiences every day.

Role Overview

The Assistant General Manager plays a vital role within our restaurant leadership team, responsible for ensuring an outstanding customer journey by upholding our brand ethos and values. This role involves motivating and developing the team, managing daily operations, and maintaining high standards across all channels.

Key Responsibilities

• Lead by example to foster passion, pride, and energy within the team.
• Embody and promote the Nando’s brand and values consistently.
• Bring enthusiasm for people, food, and hospitality, aiming to exceed customer expectations.
• Apply previous management experience to inspire and energise the team.
• Deliver superior customer experiences whether in the restaurant or via delivery services.
• Adapt and thrive in a dynamic, fast-paced environment, embracing ongoing learning and development.
• Identify and nurture future managerial talent within the team.
• Ensure the flawless execution of the Nando’s customer journey during shifts every day.

What We Offer

• Competitive annual salary ranging from €40,506 to €43,506.
• A 4-week paid sabbatical after every five years of service.
• Complimentary meals during work hours and discounts on off days.
• Opportunities for travel to connect with Nando’s origins and culture.
• Regular team bonding activities throughout the year to strengthen relationships.
• A comprehensive three-month training program specifically for Assistant General Managers starting from day one.
• Performance-related bonus schemes to reward efforts and achievements.
• Employee referral rewards of €1000 for successful manager hires (specific to ROI roles).
• Contributory pension plan available for UK-based employees.
• Membership in a rewards program providing access to exclusive discounts.