Accounts Payable Manager

About the Company

Tata Consultancy Services (TCS) is a global leader in IT and business solutions, employing over 612,000 professionals across 55 countries. In the fiscal year 2023-24, TCS reported revenues of USD 29.08 billion. The company offers a diverse portfolio of services including Cloud Infrastructure, Cognitive Business Operations, Cybersecurity, Consulting, Enterprise Solutions, Internet of Things/Digital Engineering, and Data Analytics. TCS stands as one of the largest equal opportunity employers in India, with more than 100,000 female employees, and is recognized consistently in the 'India's Most Respected Companies' rankings.

Role Overview

We are seeking an experienced Accounts Payable Manager to oversee the end-to-end Procure-to-Pay (P2P) process and ensure adherence to SLAs and KPIs. This position is based in Kolkata and involves working in a 24x7 shift environment.

Key Responsibilities

• Oversee complete P2P operations, ensuring compliance with SLAs and KPIs.
• Manage day-to-day activities including invoice processing, managing exceptions, and executing payments.
• Address vendor escalations and resolve critical issues through root cause analysis.
• Lead, mentor, and develop team members by conducting performance reviews and coaching sessions.
• Serve as the principal liaison for client communications and governance meetings.
• Ensure strict adherence to audit requirements and internal controls.
• Drive initiatives for process enhancement, automation, and updating standard operating procedures.
• Support transitions, knowledge transfers, and ongoing process improvements.
• Collaborate closely with Procurement, Finance, Tax, and other internal stakeholders.

Qualifications and Experience

• 7 to 14 years of experience in Procure-to-Pay (PTP) or Accounts Payable operations.
• Solid hands-on expertise in invoice processing, two-way and three-way matching, payments, and vendor management.
• Experience with debtor and credit management.
• Proven ability to manage teams and interact with clients effectively.
• Background in BPO, BPS, or shared services preferred.
• Willingness to work shifts and operate from client locations when necessary.
• Capability to perform in a client-driven, fast-paced BPS setting.
• Strong analytical and problem-solving aptitude.
• Leadership skills including mentoring, coaching, and team collaboration.
• Proficient in stakeholder management and managing escalations.
• Excellent verbal and written communication skills tailored for clients, vendors, and internal teams.
• Competence in documentation, SOP management, and knowledge dissemination.

Educational Requirements

Any Finance Graduate including B.Com, M.Com, or MBA (Finance).