Warehouse Team Member

About The Good Guys

Since 1952, The Good Guys has been dedicated to helping families live better for less by offering unbeatable deals, exceptional service, and expert advice on home appliances and consumer electronics. Operating over 100 stores nationwide and through its commercial division, The Good Guys Commercial, the company stands out by providing world-class brands and remarkable customer experiences.

Why Work With Us?

• Work in a dynamic, fast-paced environment that values diversity, creativity, and innovative ideas.
• Competitive pay that acknowledges your efforts, including the possibility of sales commissions and other rewarding incentives.
• Access to career advancement opportunities and comprehensive training programs through the JB Hi-Fi Group network, which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys, and E&S Trading.
• Enjoy generous staff discounts across the JB Hi-Fi Group and access exclusive offers, wellbeing benefits, and savings through the Beny team member benefits app.
• Eligibility for 12 weeks paid parental leave (for primary carers) and thoughtful gifts for new parents, alongside flexible and hybrid work models for suitable roles.
• Support through the Employee Assistance Program offering counselling and a variety of wellbeing resources for employees and their families.
• Participation in the Helping Hands workplace giving program which supports charitable causes and community impact initiatives.
• Commitment to sustainability with goals such as reaching net zero carbon emissions by 2030 and continuous efforts to improve recycling and waste reduction.

Role Overview

As a Warehouse Team Member, you will efficiently manage store warehouse operations to ensure accurate handling of stock receiving and dispatch for customer pickups or deliveries.

Responsibilities

• Receive deliveries from suppliers, unload stock safely, and store it securely in the warehouse.
• Provide excellent customer service to customers collecting their orders.
• Maintain accurate records and manage invoices related to stock movements.
• Participate actively in scheduled stocktaking activities.
• Ensure the warehouse is well-maintained and arranged to provide a safe working environment at all times.

Key Competencies and Qualifications

• A strong customer focus, consistently approaching tasks from the customer's perspective.
• Ability to deliver results reliably even under challenging conditions.
• Self-awareness to utilize feedback constructively and identify personal strengths and areas for improvement.

Additional Information

The Good Guys is proud to be an equal opportunity employer that fosters diversity and inclusion. All applicants are treated confidentially. Applicants are encouraged to apply even if they do not meet every criterion fully, as enthusiasm for the role is highly valued.